Refugee Hearings in Montreal
Claim Process, Eligibility, and Hearing Types for Refugee Hearings
Apart from appeals, the types of litigation that will sometimes arise in the immigration context may be described as hearings. These are held before the Immigration and Refugee Board, which is an administrative tribunal, or in some cases interviews may be held before immigration officers. Persons engaged in the hearing process will have an opportunity to testify before a decision-maker and may be represented by a lawyer or certified immigration consultant.
What are Refugee Hearings ?
Refugees are persons who fear for their lives or safety in their home country, where the authorities of their home country are unable or unwilling to provide them with effective protection. Canada has a long-standing humanitarian tradition of providing surrogate protection to refugees. Refugee status may be applied for by people entering Canada, for example at an airport, or by people who are already in Canada. Successful refugee applicants may apply for permanent residence in Canada.
A person who claims refugee protection in Montreal, and Canada may present their case on one or more of three bases for refugee protection: (1) that they face a risk of persecution in their home country for reasons of their race, religion, nationality, membership in a particular social group, or political opinion, (2) that they face a risk of torture in their home country, (3) that they face a risk to their life or of cruel and unusual treatment or punishment in their home country.
The process of claiming refugee status in Canada begins by making a refugee claim either upon entry into Canada or at a later date after already entering Canada. Claimants will be provided with an opportunity to attend a hearing at the Refugee Protection Division of the Immigration and Refugee Board where they will personally present their case to a Board Member who will decide whether or not to grant them refugee protection.
A refugee claimant who is found to be in need of refugee protection in Canada may apply for permanent residence so they can remain in Canada permanently. If a refugee claim is refused an appeal may be made to the Federal Court.
Process for Claiming Refugee Protection
In order to claim refugee protection, one must first notify an immigration officer. This can be done at any port of entry to Canada, at a Canada Immigration Centre or at a Canada Border Services Agency office. Anyone who is not a Canadian citizen may claim refugee protection. The immigration officer will interview the refugee claimant. If the officer determines that the claim is eligible, the officer will send the claim to the Refugee Protection Division of the Immigration and Refugee Board of Canada. If a decision is not made by the officer within three working days, the claim will be automatically sent to the Immigration and Refugee Board for consideration.
The refugee claimant has the burden of proof. The claimant must show that their claim is eligible for refugee protection. A claim is ineligible if:
- the claimant has previously been refused refugee protection in Canada
- the claimant has previously been granted refugee protection in Canada or another country
- the claimant came to Canada through or from a designated safe third country where they could have claimed refugee protection, or
- the claimant is a security risk, has committed a serious crime, has violated human or international rights or has been involved in organized crime.
If the claim is eligible and it is referred to the Immigration and Refugee Board, the claimant will be given information regarding the refugee hearing process. This information will include a Personal Information Form that must be completed within 28 days.
Aspect | Key Details | Why It Matters for Claimants |
---|---|---|
Definition of Refugee | A person fearing persecution, torture, or risk to life in their home country, where protection is not available | Canada offers humanitarian protection to those who meet criteria |
Legal Basis for Claim | 1. Persecution due to race, religion, nationality, social group, or political opinion 2. Risk of torture 3. Risk to life or exposure to cruel and unusual treatment/punishment | Establishing one or more grounds is key to a successful claim |
Where to Claim | At a port of entry, a Canada Immigration Centre, or a Canada Border Services Agency office | Timing and location of claim initiation can affect processing |
Initial Process | Immigration officer interviews claimant and decides eligibility; if undecided within 3 days, case goes to IRB automatically | Early determination influences next steps in the hearing process |
Eligibility Exclusions | Previous refusal in Canada, prior refugee status in Canada or another country, arrival from a designated safe third country, criminal or security inadmissibility | Understanding ineligibility prevents wasted effort and prepares for alternative routes |
Hearing Authority | Refugee Protection Division (RPD) of the Immigration and Refugee Board (IRB) | Independent administrative tribunal making protection decisions |
Burden of Proof | Claimant must provide evidence supporting the claim | Strong documentary evidence and credible testimony are critical |
Personal Information Form (PIF) | Must be completed within 28 days of referral to IRB | Failure to submit on time can result in claim dismissal |
Decision-Making Processes | 1. Expedited process: favourable recommendation may avoid full hearing 2. Fast-track hearing: simple claims decided on 1–2 issues 3. Full hearing: complex claims with multiple issues | Matching the claim type to the process helps in strategic preparation |
Hearing Nature | Non-adversarial; member or officer asks questions to verify the facts | Encourages open testimony without formal cross-examination |
Observers | UNHCR representatives may attend hearings | Adds oversight and credibility to the process |
Outcome | Accepted claims → eligibility for permanent residence in Canada Refused claims → possible Federal Court appeal | Knowing possible outcomes helps plan next steps |
Reviewal and Hearing Procedure
Once the Personal Information Form is received, the Immigration and Refugee Board reviews each claim in order to determine the most efficient and fairest way in order to reach a decision. The Immigration and Refugee Board considers several factors including the country the claim is made against as well as the nature of the claim. The claim is then assigned to one of three possible ways in order to make a decision:
- Fast-track expedited process: for claims from certain countries or for certain claim types. In this process, a refugee protection officer from the Immigration and Refugee Board interviews the claimant. The officer then makes a recommendation regarding the claim. If the recommendation is favorable, the claim is then forwarded to a decision-maker who will decide if it should be accepted without a hearing. A full hearing is then held if the claimant is not granted refugee protection through this expedited process.
- Fast-track hearing: for claims that appear to be simple because they can be decided on the basis of one or two issues. A refugee protection officer does not attend this type of hearing.
- Full hearing: for claims that may be complex and involve more than two issues. Full hearings follow the Immigration and Refugee Board tribunal process. A refugee protection officer may assist the member in order to ensure that all relevant evidence is presented. Representatives from the United Nations High Commissioner for Refugees may observe the hearing.
All three processes are non-adversarial. Therefore, the member or the refugee protection officer will ask the claimant questions about the facts that support the claim to establish the truth of the story.
Building a Strong Case for Refugee Protection in Montreal
A refugee hearing can be life-changing, but it is also a complex legal process with strict deadlines, procedural requirements, and a high burden of proof. Working with an experienced immigration consultant or Canadian immigration lawyer ensures your claim is thoroughly prepared—from gathering documentary evidence and witness statements to completing your Personal Information Form accurately and on time. Professional guidance is especially crucial in determining which type of hearing—expedited, fast-track, or full—your case is most likely to follow, and in preparing testimony that is both credible and compelling. For those who succeed, refugee protection opens the door to applying for permanent residence and starting a new life in Canada with security and dignity.
Contact us
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Related services
- Admissibility Hearings – Help with legal issues affecting entry into Canada.
- Residency Appeals – Fight for your permanent residency status if it's at risk.
- Sponsorship Appeals – Assistance if your sponsorship application is refused.
- Detention Review Hearings – Support for detained individuals.
- Individuals Without Legal Status – Solutions for those facing status challenges.